Receptionist for iPad is an app which offers a simple check-in process.
Guests and employees check-in on the iPad with the simple push of a button or via a mobile phone which scans a generated QR code.
On check-in, guests can be prompted to answer questions, enter their details and select who they are visiting. These questions are able to be customized, and the software can be set up so that certain visitor types are asked specific questions.
The software then records all details in a visit log, which can be accessed via desktop, laptop or mobile device, and shows visitor data in real time while also providing the ability to generate reports.
Visitor management
Receptionist for iPad offers two main check-in options for guests – physical check-in on the device, and mobile check-in where the guest scans a generated QR code on the iPad and then checks in using their own mobile phone.
iPad check-in – When a guest arrives at a workplace, they see a welcome screen which encourages them to check-in.
They then push the relevant buttons, answer any required questions, and select who they wish to see from a list of contacts in order to check into a facility.
There is also the option to check out at the end of their visit.
Mobile check-in – This option caters to contactless check-in. Rather than filling out their information on the iPad screen or pushing virtual buttons, the guest scans a QR code on their mobile phone, which instantly activates a URL.
Here, they fill in all the required information. Once complete, a further QR code is generated on their phone, and they scan this on the iPad so check-in is completed, and all their details are recorded in The Receptionist system.
Employee management
The Receptionist for iPad can also serve as an employee sign-in and sign-out board. To do this, the administrator adds sets up a virtual button on the web dashboard.
Employees can then sign in and sign out, while their hours on site can also be tracked. For additional security, employees can also be assigned a four-digit pin, which they have to input on entry and exit.
Contactless check-in
The Receptionist offers contactless check-in where the guest can go through the same check-in steps, but on their own smart phone via QR Codes.
Once the QR code is scanned a URL appears on the guest’s mobile phone and they can then continue the same check-in process.
Once they’ve completed the check-in process, an additional QR code is generated which they then display to the iPad to log their information in the system.
The visit log
All data about visitors is securely stored in the visit log, which is hosted in the cloud. This allows an organization to filter information, generate and export reports, and instantly access an evacuation roll.
Evacuation management
The Receptionist has a live, currently checked-in visit log within the app in case a workplace needs to be evacuated.
The visit log is available by signing into the web portal, which can be accessed computer, iPad, or smartphone.
The visit log can then be used to conduct a roll call, and courtesy of an ‘evacuation feature’, each guest and staff member can be checked off the list once they have been accounted for.
Notifications
The Receptionist integrates with other common workplace software to notify the relevant staff member when a guest arrives.
This means notifications can be sent by platforms including email, SMS, and Slack.
The system can also be set up to provide two-way communication, so the host can acknowledge the guest’s arrival or provide further instructions.
Photo capture
The Receptionist offers a feature where organizations can take a photograph of the visitor on check-in. The photo can then be stored in the visit log or used for identification badges.
organizations can also upload images of their staff in the form of employee contact photos. The staff image then displays alongside the employee contact’s name when a guest checks-in.
ID capture
The software also has an ID Capture button that allows organizations to ask a guest to scan their identification in the form of a driver’s license or passport during check-in.
For returning visitors this feature can be set to ‘required’ or always ‘required’. When activated, this field becomes mandatory, and visitors cannot skip it in order to check-in.
ID badges
Badges can be branded and customized to a visitor type via the Receptionist web portal. They can also include photographs of the guest.
These badges are printed using a compatible label printer, which connects wirelessly to the iPad.
Document signing
The Receptionist offers a document signing feature where forms such as non-disclosure and workplace health and safety requirements can be uploaded to the system.
This allows guests to sign any relevant documents that are required before they are granted entry.
Meanwhile, the customized workflow triggers these documents to automatically appear before the right visitor type.
Pre-registration
Visitors can be pre-registered to provide a true VIP experience.
In this instance, the visitor’s basic information is entered into the visit log prior to their arrival. When they arrive, the email address they enter is recognized and they can provide further details.
Returning visitors
The Receptionist can be configured to remember returning visitors and expedite their check-in process.
Deliveries
The software offers a specific Delivery button that can be activated to accept deliveries. The button can be configured to find and specifically notify the recipient of each and every package, or the Delivery button can notify a pre-set list of designated package handlers.
Languages
The Receptionist for iPad supports a number of different languages, with more regularly added. Current languages supported include:
- English
- Spanish
- French
- German
- Dutch
- Vietnamese
- Chinese (simplified)
- Italian
- Hungarian
- Japanese
