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QuickTapSurvey

Used by over 180,000 businesses and individuals globally, QuickTapSurvey allows users to create intuitive surveys and quickly capture critical data on Android and iOS mobile devices, via mobile forms or online.

These surveys can be used to measure customer experience, undertake research, complete audits and inspections, capture leads, or as a simple waiver. They work both online and offline and require minimal technical expertise.

That sees QuickTapSurvey deployed in venues like retail, restaurants, hospitality, trade shows, medical facilities and for workers in the field to capture feedback and data about experiences, products, and events.

Features

  • Simple setup
  • Choice of templates and questions
  • Customised branding available
  • Kiosk mode
  • Offline availability and data capture
  • Mobile forms feature
  • Unlimited data capture
  • Android and iOS compatible
  • Data and contact integrations with software like MailChimp, SalesForce, Infusionsoft
  • API access

How it works

Survey creation

To create a survey, users select from a series of available templates and questions that span a range of categories including feedback, research, retail, auditing, education, customer satisfaction, registration forms, waivers, hospitality and so much more.

The surveys can then be customised to the business’ brand and deployed via kiosks, in person, on mobile forms, or online.

Survey data capture

Surveys are designed to be simple, engaging and fun, offering a fast, efficient way to capture data quickly. The software also supports multi-language.

Importantly, it allows business to turn tablets into kiosks where patrons can complete surveys automatically and without assistance. Should a kiosk fail, an email notification can be immediately sent to the survey host.

Meanwhile, the surveys can be configured to automatically send a thank you email to survey participants after they complete their responses, can also select random survey respondents as prize winners, can act as a tool for patrons to accept terms and conditions and has a feature for signature capture.

Mobile forms

A unique feature of QuickTapSurvey is that the software can be utilised for mobile forms. This is particularly useful for auditing, reporting or recording job progress in the services and trade sector.

The forms can feature instructions and checklists, have photos uploaded, and have QR codes and map co-ordinates incorporated.

Reporting and analytics

Survey results can be viewed in real-time, and downloaded into other popular software formats, including the generation of professional PDF reports.

Scores can also be assigned to survey responses allowing each survey to generate useful numbers like net performance scores.

Meanwhile, surveys can all be controlled remotely and have access control features so only authorised people can create and alter the surveys or view the results.

Summary

QuickTapSurvey is a survey software that makes gathering customer feedback a breeze. With its user-friendly platform and customizable survey templates, businesses can easily create and distribute surveys to gather valuable insights. Plus, with its offline survey capabilities, businesses can collect feedback from customers even in areas with no internet connection. And with the ability to integrate with popular platforms like Salesforce and Slack, QuickTapSurvey makes it easy to analyze and act on customer feedback.

If you’re looking to streamline your customer feedback process, give QuickTapSurvey a try.

Head on over to QuickTapSurvey.com and sign up for a free trial today!

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