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Fynzo offers both dedicated survey and feedback software to suit business and enterprise of all shapes sizes. Available via the Cloud, the platform can capture data online and offline and is utilised for a range of feedback including market research, political surveys, customer feedback in hospitality, healthcare and retail, and more.
Relatively new to the software market, Fynzo has a series of product customer experience analysis offerings including Fynzo Feedback and Fynzo Surveys.
Fynzo Feedback allows business to engage with their consumers and patrons by seeking feedback on services and products. Suited to tablet kiosks or mobile tablets, it can be used to gauge customer sentiment at restaurants, hotels, bars, clubs, expos, events, and leisure or healthcare facilities. Feedback polls are designed to be easy to create and use, and can be customized to the business. Meanwhile, results are offered in real time with notifications sent to the relevant parties. This allows business to flag potential issues and resolve them quickly.
Fynzo Surveys is designed to offer detailed customer insight and is also suited to polling and market research. The survey builder allows for complex question design and includes advanced features for “handling logic including validation, branching, looping”. It includes multilingual support and offline data saving. A major feature of both software is its reporting and analytics. Users note these save time on data analysis, with graphs and other reporting options to assist in understanding the responses.
In summary, Fynzo is a survey software that makes gathering customer feedback a breeze. With its easy-to-use interface and customizable survey templates, businesses can get the insights they need to improve their products and services in no time. Plus, with advanced analytics and reporting features, businesses can track their progress over time and make data-driven decisions. And with Fynzo’s integration with popular platforms like Salesforce and Zendesk, it’s easy to collect and analyze feedback from all your customer touchpoints.
If you’re looking to level up your customer feedback game, give Fynzo a try.
Head on over to Fynzo.com and sign up for a free trial today, you won’t regret it.
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