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Dock for Square Reader Getting Started Guide

Needing to set-up your product? Want to submit a warranty claim? Have a question about the Dock for Square Reader?

Scroll down to find all this information and more. If you can't find what you are looking for here, feel free to chat to our team who would love to help you.
dock for square reader getting started guide

Overview

Want to learn more about the Dock for Square Reader? Check out our fact sheet below.
Download Fact Sheet
Made for Square
Custom designed for the Square Reader for contactless and chip.
Designed for durability
Featuring a weighted zinc base and a molded silicone base for extra grip.
Easy payments
Position your Square Reader for contactless and chip at a convenient angle for easy payments.

Getting Started

Follow these steps to set up your Dock for Square Reader.

Step 1

Remove outer cover

Push in the two side buttons and lift off the outer cover to remove.

Step 2

Insert Square Reader for contactless and chip

Place your Square Reader for contactless and chip with the card slot facing downwards.

Step 3

Re-attach outer cover

Place the outer cover back on until the cover clicks to lock in place.

Step 4

Plug in power

Plug in the power cable to charge. You are now ready to start taking payments.

Warranty Policy

If you receive an item that is faulty or damaged then you can send it back for a refund, replacement or store credit and we'll pay for the return postage costs. We offer a 24 month warranty on items that are deemed defective by the manufacturer.

If you have a defective product covered by this warranty, we will either repair using new or refurbished parts, or if repair is not possible, replace the item.

The warranty will not cover loss or theft, nor damage deemed to be caused by misuse or unauthorized modification.


Submit your warranty claim here

FAQ's

Does the Dock for Square Reader come with the Square Reader for contactless and chip?
No, the Dock for Square Reader is sold as the dock only and does not include the Square Reader for contactless and chip.
Is the Dock for Square Reader powered?
There is a cutout at the rear of the Dock for Square Reader to plug in a charging cable. The charging cable is sold separately.
Can I screw down the dock to my counter?
The Dock for Square Reader has been designed for mobility and features a silicone grip base. There is no option to screw down the dock.
What card readers are compatible?
We have custom designed the Dock for Square Reader for use with the Square Reader for contactless and chip only. It is not compatible with any other card reader.
Does this product come with a warranty?
We provide a 24 month manufacturers warranty with all of our products. Check out our warranty policy for more information.
Need Some Help?
We are open from 8.30AM AM to Midnight PM CT, Monday to Friday. If you have any questions please contact us.
Copyright 2022 Bosstab Corp © All Rights Reserved
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