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Shopify POS Hardware Setup Guide

With the mantra “Sell anywhere. Accept any payment. Grow your business”, Shopify offers a Point of Sale app and associated hardware designed for business of all shapes and sizes.

They note their mobile software is equally suited to the occasional seller or major retailer, with “hardware and software that’s easy to use, and ready to go out of the box”.

This simple approach to Point of Sale sees the Shopify platform utilised by more than 800,000 businesses globally.

Hardware And Software Requirements

The Shopify Point of Sale app can be downloaded and used with iOS devices like iPhone and iPad running iOS 10 or higher, and also with Android devices that feature Android 5.0 (Lollipop) or higher.

As mentioned, the software comes with a free credit card reader in the US, which is plugged into your smartphone or tablet, or there is now the option of a wireless Bluetooth chip and swipe card reader, which is currently free for all new POS users.

In Australia, there is no Shopify card reader currently available, with the software instead connecting to third party payment terminals.

Meanwhile, in the US, users can either source their own compatible hardware like barcode scanners, cash drawers, and receipt printers or alternatively buy or rent them through Shopify.

In Australia, these products along with the card reader, will need to be sourced through compatible third-party providers.

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Setting Up Your Printer

First things first. Let's start with your printer. Contact Shopify support to ensure your printer is compatible.

Step 1 - To set up ensure the printer is connected to power.

Step 2 - If you have a cash drawer connect it to the printer via the supplied cable.

Step 3 - Connect the printer to the local network. Please refer to your printers instructions for more information.

Step 4 - Power on your printer.

Connecting Printer And Cash Drawer To Lightspeed POS App

Let's connect your printer and cash drawer to the Shopify POS App. In this demonstration we are using the Epson TM-m30II printer but the steps should be the same if you have a different printer with LAN connectivity.
Step 1 - Open the Shopify POS app.

Step 2 - Tap the home button on the bottom left hand corner.

Step 3 - Tap settings

Step 4 - Then scroll down to tap 'Manage Connected Hardware'.

Step 5 - Tap Setup Hardware.

Step 6 - Tap Receipt Printer.

Step 7 - Select your printer brand.

Step 8 - As we've already set up our printer, you can select next to skip ahead. 

Step 9 - Tap view available devices

Step 10 -  Select your printer under accessories.

Step 11 - Press print test receipt to verify the printer is connected properly.

Step 12 - Tap done.

Connecting Your Barcode Scanner To Shopify POS App

Next up, let's connect your barcode scanner. In this demonstration we are using the Socket Mobile S700 but the steps should be the same if you have a different barcode scanner as long as it has bluetooth connectivity.
Ensure your barcode scanner is connected to power and switched on.
Step 1 - Open the Shopify POS app.

Step 2 - Tap Home in the bottom left hand corner.

Step 3 - Tap home in the bottom left hand corner.

Step 4 - Tap settings.

Step 5 - Tap Set Up Hardware.

Step 6 - Tap Barcode Scanner.

Step 7 - Select your scanner type.

Step 8 - Tap Next

Step 9 - Scan the barcode on the screen.

Step 10 - Tap Next.

Step 11 - Tap 'View Available Devices'.

Step 12 - Select your device under 'Accessories'.

Step 13 - Tap Manage Connected Hardware to see that your scanner is now connected.
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